Frequently Asked Questions (FAQs)

Yes. We aim to supply genuine books sourced from publishers and authorised distributors. If you receive a book with a significant authenticity or product issue, please contact us.

Yes. We offer books in Kannada and English, subject to availability. Please check the language details on the individual product page before ordering.

Please check the product page for the current availability status. If you need confirmation before placing an order, contact our support team.

Yes. You may contact us with the book title, author and publisher details. We can check whether it is possible to source the book, subject to availability.

Browse our website, select your preferred books and add them to your cart. Proceed to checkout, enter your delivery details, select an available payment method and confirm your order.

We accept the payment methods made available at checkout. These may include UPI, debit cards, credit cards and other supported online payment options, subject to gateway availability.

After a successful order, a confirmation may be sent to the email address or mobile number you provided. Please also check your spam or junk folder if you do not receive it.

Please contact us as soon as possible if you need to change your order. Changes may not be possible once processing or dispatch has begun. Any request will be handled subject to applicable law and our order policies.

Orders are generally processed within 1–3 working days. After dispatch, delivery usually takes approximately 3–10 working days, depending on your location and courier service. These are estimates, not guaranteed timelines.

We aim to deliver across India wherever courier services are available. Delivery depends on PIN-code serviceability and other applicable shipping conditions.

A shipping charge of ₹50 applies to orders below ₹500. Any applicable charges for other orders will be displayed at checkout before payment.

If tracking is available, we may share a tracking number or link after dispatch. You can use it to check the shipment status with the courier.

If your order has not arrived within the estimated delivery period, please contact us with your order number. We will make reasonable efforts to check the shipment and assist you.

Our standard policy is exchange only. We do not accept ordinary returns for change of mind or ordering mistakes. Mandatory remedies under applicable consumer law remain unaffected.

Contact us with your order number, a description of the issue and clear photographs, wherever applicable. Please wait for our instructions before sending any product back.

Please report eligible damage, incorrect deliveries or significant printing and binding defects within 24 hours of delivery, as specified in our Exchange Only Policy. Applicable legal remedies are not restricted by this reporting period.

If the same book or edition is unavailable, we will contact you to discuss the available options. Any further remedy will be subject to applicable law and the circumstances of the order.

Shipping arrangements for approved exchanges will be communicated when your request is reviewed. Any charges or obligations will be subject to our exchange policy and applicable law.

The product price displayed at checkout is the applicable price for your order, subject to correction of genuine errors and applicable law. Any applicable shipping charges and taxes will be shown before you complete your purchase.

Discounts and special offers may be available from time to time. Their availability, eligibility and validity will be communicated through the relevant product page or promotional information.

Prices and promotional offers may vary between sales channels. The applicable price for an online order is the price shown at checkout.

Where available, you may find updates about new arrivals and offers through our website or communication channels. Promotional messages will be subject to applicable consent and communication preferences.

You can place an order using the checkout options available on our website. If guest checkout is enabled, you do not need to create an account. Creating an account may make it easier to view your orders, where these features are available.

You can reach us by email at sharadambapustakalaya@gmail.com or by phone at +91 6364895903. Please include your order number for order-related enquiries.

Please contact us by phone or email for support. We will respond as soon as reasonably possible. Specific operating hours may be communicated through our website or customer support channels.

We are located at BR Square, Vivekananda Circle, Saptapur Bhavi, Dharwad – 580001, Karnataka, India.